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| Chair person | The Panel | |

Damian Wild
[Group Editor in Chief , Accountancy Age]
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John Capper
[Head of Audit & Business Services, RSM Bentley Jennison]
» Biography
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Jon Shine
[Managing Partner, Adler Shine]
» Biography
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Building an award-winning practice
The modern accountancy practice. What are the key characteristics a successful, 21st century accountancy practice should demonstrate? How can firms strike a balance between regulatory compliance and entrepreneurial flair, while focusing on servicing clients? Can accountants hang on to their reputation as the trusted adviser to business?
In tackling these vexed questions this session will also address issues such as:
- How to generate new revenue streams to attract new clients?
- Should you cross-sell services to existing clients?
- Can the burden of regulatory compliance be reduced?
- What can your practice do to improve succession planning?
- How can you attract clients who are increasingly shopping around?
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Andy Perkins
[Commercial Director, Inspirational Development Group]
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The Power Of Succession
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| Chair person | The Panel | |

Damian Wild
[Group Editor in Chief , Accountancy Age]
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David Reynolds
[IAAITC, International Association of Accountants Innovation & Technology Consultants]
» Biography
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Kevin Hart
[Chairman, BASDA]
» Biography
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Using technology to help your clients to grow their business?
Too many accounting practices are failing to benefit from an online presence – and too many are failing to offer clients the technology advice and services that they expect and need.
Yet many of the most successful firms around today have a strong commitment to the effective and innovative use of technology – as a means of better servicing clients and running their own practices more effectively.
This session will address many of the current issues around technology as it relates to accountancy practices and their clients including:
- Offering unbiased IT advice
- Use of online accounting systems to deal with clients
- Using technology to simplify compliance processes
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Robert Lambden
[Managing Director IT Inside Out]
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Online Accounting - more than just software
Rob Lambden, founder and Chief Executive, will be presenting his view of the current state of online accounting services in the UK, putting forward case studies on how accountants and their clients have benefited from using the Online50 service and will be available to answer questions.
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| Chair person | The Panel | |

Damian Wild
[Group Editor in Chief , Accountancy Age]
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Robert Craven
[MD of The Directors' Centre]
» Biography
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What do today's entrepreneurs want from their accountants?
Over three quarters of business owners say their relationship with their accountant is central to the smooth running of their business, with as many as one in three admitting that their accountant has had a direct influence on company revenues.
But that role is changing. Fewer are providing audit services – but they can't afford to rely on tax advice alone.
By talking business clients themselves, this session will answer the following questions:
- How do entrepreneurs see accountants
- What do entrepreneurs not want from an accountant
- What do entrepreneurs want from an accountant
- How to sell to entrepreneurs - re-positioning yourself
- How to work with entrepreneurs
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